Tag Archive for ‘support’

New Support Forums Online 1

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I’ve switched from Vanilla to phpBB3. I’ve even managed to get all the posts from the old support forum into the new one, along with all the users (please let me know if you can’t login). It wasn’t the easiest process though I had to install phpBB2, then convert the Vanilla DB to phpBB2, and then install phpBB3, then convert the phpBB2 DB into phpBB3. And it even worked, I will admit I had doubts. Anyway the support forums are back, I’ll try and style them up a bit soon to match the rest of the site.

Support forums back online 0

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After the drama of the last couple of days, my support forums got a bit messed up in the transfer that I had to do from one user to another. When I got home from work tonight, I got ready for the challenge (I was expecting the worst) of getting them back up and running, without losing any data.

But…they seem to have fixed themselves. Awesome. So with that go forth and post all your support question, queries, problems, suggestion etc.

Support Forums are back online!

To those have applied for membership to the support forums in the past few hours, you now have access. I have also set it back to auto-approve new members.

Support forum is online 13

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I’ve just finished setting up some simple support forums for Redoable 1.0 as well as for my two plugins, Rechuked Buttons 1.0 and Ultimate Cloud Category 1.0-beta. So if you have any questions about these be sure to use the new support forums. If you find a bug, let me know. If you want to see an extra feature, let me know. If you’d like you’re favourite plugin to be supported, let me know. I’m open to suggestions, comments, and even constructive criticism.

Goto the Support forums

The Redoable Support Forums are powered by Vanilla 1.0.3, which is a relatively new open source, standards compliant discussion forum. It takes a slightly different approach to the more widely used vBulletin and phpbb forums, but it perfect for a small scale application like my support forums. Well worth a look.

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